The latest blog post from Halden Zimmermann
Policy Deployment: Primary Tool is the X-Matrix
The X-Matrix document is key to putting CI into action. This CI blueprint outlines everything we want to accomplish in order to be profitable in our business. It illustrates how we will achieve our objectives and who will be responsible for specific activities and tasks. It helps us align ourselves with the corporate objectives and vision. In short, it helps people in charge organize and integrate what people who report to them do.
While specific actions included in the X-Matrix differ from facility to facility and business unit to business unit, each matrix contains the following:
Deployment and X-Matrix – Halden Zimmermann
Once an X-Matrix is developed, managers need to direct individuals who have agreed to work on these goals so they can develop specific actions or projects to move forward. One way to generate project ideas to achieve target goals on the X-matrix is through a Project Selection Workshop (see page 33). Major project initiatives listed on the X-Matrix are tracked and reviewed with a Milestone Chart, which contains KPIs linked to specific projects, goals and actions. Bowling Charts help present KPI results to date.
Policy Deployment: Tools for Charting and Tracking Actions
CI tools such as Milestone Charts, Action Plans displayed on Action Item Registers, Key Performance Indicators and Bowling Charts help us track annual initiatives with our business unit vision.
Milestone Charts
Milestone charts help project managers lead initiatives because they detail how and when major steps will be completed and who will be responsible for them. They measure progress on plan implementation, so project sponsors review them constantly. A Functional Focus Group may keep several related initiatives under one umbrella on one Milestone Chart. Each level reports progress to the level above. Each key metric or annual initiative from the X-Matrix should have a Milestone Chart.
Action Item Registers
An Action Item Register is a format for an Action Plan that links people to specific tasks and resources related to an improvement project. If actions listed on a Milestone Chart are too broad to contain specific actions for individuals, an Action Item Register can be developed. In addition to a Milestone Chart, each key metric from the X-Matrix should also have an Action Plan displayed on an Action Item Register.
Example of X-Matrix – Halden Zimmermann
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